Lost or stolen cards
If your Prezzy card is lost or stolen within New Zealand, call us on 0800 450 509 and we'll cancel your card immediately.
If you're overseas, call us on +64 4 803 1640. Our customer service representatives are available 24 hours a day, 7 days a week to help you.
For any questions about Prezzy card, check out our FAQs.
You can also contact our customer support team on 0800 450 509 (fees may apply), email us at
or submit your query below.
Card issues and questions
Visual Verification Code
Terms & Conditions
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